IMPORTANT INFORMATION

ROUTINE MAINTENANCE CHECKS FOR Hydronic Heating SystemS 

 

Welcome....

If you are reading this it means that you've been offered the opportunity to participate in our routine service call strategy for 2018. It also means you're considering having regular maintenance undertaken on your hydronic heating system. Great decision!

Last year we introduced a new servicing strategy with the aim to better serve our vastly growing client base. Those who participated last year enjoyed the benefits of:- 

  • Priority treatment over the general public when booking in regular maintenance.
  • Improved quality of service.
  • Greater clarity regarding fees.
  • Cost savings on reduced call out fees as group bookings were made for multiple clients in the one area.

If last year is anything to go by then we expect to receive a massive volume of registrations again this year. And whilst we value providing all of our clients with the best maintenance service possible, the reality is hydronic heating is a very specialised field with limited suitably qualified technicians, therefore we have limited capacity. To avoid disappointment please register your interest as soon as possible. We will be running a first in, best dressed policy and any surplus registrations will be addressed as quickly as our schedule lets us, however may not be addressed in time for Winter.

All you have to do is register your interest in the form located at the bottom of this page and we will get in touch with you to arrange a suitable time.

It's our intention for routine service calls to be limited to the time frames detailed below, so please ensure you register as soon as possible to be included in our schedule.

Snow Fields - FEBRUARY - Please register by 2.02.2018

Albury/Wodonga - MARCH - Please register by 28.02.2018

Regional NSW & Victoria - APRIL - Please register by 31.03.2018

By limiting routine service calls to these time frames our aim is to make sure everyone's heating systems are operating to the optimum capacity and efficiency in readiness for the cold months. It also has the added benefit of giving us greater capacity in Winter to promptly attend to urgent repair works for failed heating systems. Hopefully it won't be you, but if it is at least we'll be ready for your call!

We hope to receive your registration form as soon as possible and look forward to providing you with a seamless service, keeping you warm and happy over Winter.

Name *
Name
Phone *
Phone
Please insert the most appropriate number for arranging the service call and also discussing potential repair works when our technician is on site.
Address of Property Requiring Maintenance *
Address of Property Requiring Maintenance
If more than one property, please list additional property details in the "System Description" field
System Description *
Please check the boxes that list the infrastructure relevant to your heating system.
Please provide as much information as you have about the make and model of your heating infrastructure.
Part Replacement Authority *
In the event that our technician identifies a part/parts require replacement, the technician will make fair and reasonable attempts to contact you to advise of a cost estimate and to seek your authorisation to undertake the replacement. If our technician is unable to contact you, do you authorise Hicks Hydronics to undertake the replacement(s) whilst on site and agree to pay for the associated costs? It is important to note that you are under no obligation to provide such authorisation. However, in doing so, you will be providing Hicks Hydronics with the necessary authority to provide you with the best service possible in the event that you are uncontactable and your system is found to be unfit for use without the necessary works.
I have read and agree to the Terms & Conditions *

By instructing Hicks Hydronics to provide you with a service you are agreeing to the terms and conditions, which can be viewed by clicking here.